FDA Adverse Event Malfunction Summary report: N

POSEY KEEPSAFE DELUXE

MDR report key: 4121591 · Received July 29, 2014

Report

Report Number
2020362-2014-00251
Event Type
Malfunction
Date Received
July 29, 2014
Report Date
June 27, 2014
Manufacturer
J. T. POSEY CO.
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RESULTS: EVALUATION OF THE RETURNED PRODUCT CONFIRMED THE REPORTED ISSUE. THE UNIT'S VOICE MESSAGE DOES NOT PLAY WHEN WEIGHT IS REMOVED FROM THE SENSOR PAD, ONLY A CLICKING SOUND IS HEARD. THE UNIT'S TONE PLAYS PROPERLY. THERE IS BATTERY LEAKAGE AND CORROSION ON THE BATTERY FLAT CONTACTS. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THAT WHEN THE ALARM IS SET TO VOICE AND TONE MODE, THE PRE-RECORDED MESSAGE IS NOT HEARD. THE REPORTED ISSUE WAS DISCOVERED DURING SET UP, BUT THE DATE OF THE EVENT IS UNKNOWN. NO PATIENT INCIDENT OR INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
442715 POSEY KEEPSAFE DELUXE KMI J. T. POSEY CO. 8374 NA

Patients

Seq Age Sex Outcome Treatment
1 CHAIR SENSOR, SQUARE, 6-MONTH, MODEL 8308,| LOT # UNKNOWN.