FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 4120936 · Received September 26, 2014

Report

Report Number
1056600-2014-00057
Event Type
Malfunction
Date Received
September 26, 2014
Date of Event
September 9, 2014
Report Date
September 26, 2014
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE. FE REPLACED THE SYRINGE, PROBE, AND TUBING FROM THE CLOT DETECTOR BOARD TO THE PROBE. PERFORMED SPEED AND TIMING VERIFICATION ON THE CENTRIFUGE, WHICH PASSED. PERFORMED 24 AND 37 DEGREE, PERFORMED TEMPERATURE CHECK OF BOTH INCUBATORS, WHICH PASSED. POST REPAIR, FE RAN SUCCESSFUL DIAGNOSTICS TESTS FOR TEMPERATURE, REGULATION, CENTRIFUGING, FLUID CIRCUIT, AND PIPETTING. CUSTOMER RAN THE SPECIMEN IN QUESTION FOR DAT AND THE RESULT WAS 1+ AS EXPECTED. THE INVESTIGATION DETERMINED THAT THE ROOT CAUSE OF THIS EVENT WAS INSTRUMENT RELATED.

Description of Event or Problem · 1

CUSTOMER REPORTED A FALSE NEGATIVE DAT ON PROVUE SERIAL (B)(4) USING MTS IGG GEL CARDS. CUSTOMER REPEATED THE DAT TEST ON A SECOND PROVUE, RESULTS FROM THE REPEAT TESTING WERE WEAK 1+ REACTION. THE SAMPLE WAS ALSO TESTED MANUALLY. THE MANUAL DAT HAD A WEAK 1+ REACTION. SERVICE WAS REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
601950 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS 3.2

Patients

Seq Age Sex Outcome Treatment
1