FDA Adverse Event Malfunction Summary report: N

OT ULTRALINK METER

MDR report key: 4120471 · Received September 26, 2014

Report

Report Number
2939301-2014-25529
Event Type
Malfunction
Date Received
September 26, 2014
Report Date
September 18, 2014
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K073231
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED LIFESCAN USA ALLEGING THAT THE SUBJECT METER (ONETOUCH ULTRALINK) READ INACCURATELY HIGH COMPARED TO OTHER DEVICES. THE REPORTER CLAIMED OBTAINING A BLOOD GLUCOSE READING OF "108MG/DL" WITH THE SUBJECT METER AND BETWEEN "65-70MG/DL" ON ANOTHER DEVICE, PERFORMED AN UNKNOWN TIME BETWEEN ONE ANOTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS LIFESCAN¿S CRITERIA FOR ACCURACY. IN ADDITION, THE REPORTER CLAIMED OBTAINING AN UNKNOWN BLOOD GLUCOSE READING WITH THE SUBJECT METER AND ANOTHER UNKNOWN READING ON ANOTHER DIFFERENT DEVICE, PERFORMED AN UNKNOWN TIME BETWEEN ONE ANOTHER. IT IS NOT KNOWN IF THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS LIFESCAN¿S CRITERIA FOR ACCURACY. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600889 OT ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3649934

Patients

Seq Age Sex Outcome Treatment
1