FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 4112397 · Received September 24, 2014

Report

Report Number
1061932-2014-02428
Event Type
Malfunction
Date Received
September 24, 2014
Date of Event
August 27, 2014
Report Date
August 27, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND REPLACED THE RBC (RED BLOOD CELL) DISPENSER DUE TO BUBBLES ENTERING THE RBC DILUENT DISPENSER (PUMP). THE FSE ALSO REPLACED THE HEMOGLOBIN CUVETTE TO RESOLVE FREQUENT HEMOGLOBIN INCOMPLETE TEST RESULTS (NON-NUMERIC RESULTS) AND ELEVATED HEMOGLOBIN BACKGROUND COUNTS ON STARTUP, AND UPON RERUN WOULD PASS. FREQUENT 60 PSI LOW ERROR MESSAGES WERE OBSERVED ON THE ERROR LOG; THE FSE FOUND PRESSURE TUBING CRACKED AT THE PNEUMATIC SUPPLY (PUMP) CAUSING THE ERRORS. THE PRESSURE TUBING WAS REPLACED. (B)(4).

Description of Event or Problem · 1

ON (B)(6) 2014, THE CUSTOMER REPORTED HEMOGLOBIN INCOMPLETE TEST RESULTS WHEN USING THE COULTER LH 750 HEMATOLOGY ANALYZER. WHILE SERVICING THE ANALYZER, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) IDENTIFIED COMPONENTS THAT REQUIRED REPLACEMENT. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
593207 COULTER LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1