FDA Adverse Event Malfunction Summary report: N

COULTER ACT DIFF ANALYZER

MDR report key: 4112396 · Received September 24, 2014

Report

Report Number
1061932-2014-02425
Event Type
Malfunction
Date Received
September 24, 2014
Date of Event
August 25, 2014
Report Date
August 25, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND IDENTIFIED A BENT ELECTRODE WITHIN THE WBC (WHITE BLOOD CELL) BATH. THE FSE REPLACED THE WBC BATH. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE WHITE BLOOD CELL (WBC) COUNTS WERE ELEVATED, AFTER THE INSTRUMENT WAS CALIBRATED, WHEN USING THE COULTER ACT DIFF ANALYZER. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
593165 COULTER ACT DIFF ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1