FDA Adverse Event Malfunction Summary report: N

COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 4112395 · Received September 24, 2014

Report

Report Number
1061932-2014-02426
Event Type
Malfunction
Date Received
September 24, 2014
Date of Event
August 26, 2014
Report Date
August 26, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K010765
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND REPLACED THE BLOOD SAMPLING VALVE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED HEMOGLOBIN RESULTS WERE LOW FOR QUALITY CONTROL SAMPLES WHEN USING THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER. THE CUSTOMER ALSO REPORTED DIFFERENTIAL TEST RESULTS WERE NOT GENERATED. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WERE NO ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO THE USER OR PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
593310 COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1