FDA Adverse Event Malfunction Summary report: N

RAPIDPOINT 405

MDR report key: 4111355 · Received September 23, 2014

Report

Report Number
1217157-2014-00133
Event Type
Malfunction
Date Received
September 23, 2014
Date of Event
August 29, 2014
Report Date
August 29, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
GKR
PMA / PMN Number
K020616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER INDICATED THAT RESULTS CROSSED TO DATA MANAGEMENT SYSTEM (RAPIDCOMM) AND THEY INVALIDATED THE RESULTS AND RESULTS WERE NOT REPORTED OUT. CUSTOMER INDICATED THAT THERE WAS NO ISSUE WITH THE INSTRUMENT AND OPERATOR SCANNED THE WRONG BAR CODE LABEL. CUSTOMER CONFIRMED THAT IT WAS AN OPERATOR ERROR AND THEY DO NOT WANT TO PURSUE THE MATTER ANY FURTHER. INSTRUMENT IS WORKING AS INTENDED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT INSTRUMENT READ BARCODE INCORRECTLY AS 5439377 WHEN THEY RAN SAMPLE WITH BARCODE# 5437421. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
589878 RAPIDPOINT 405 RP 405 GKR SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1