FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4111107 · Received September 23, 2014

Report

Report Number
2032227-2014-23037
Event Type
Malfunction
Date Received
September 23, 2014
Date of Event
July 21, 2014
Report Date
July 22, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED VIA E-MAIL THAT THE CUSTOMER EXPERIENCED HIGH BLOOD GLUCOSE AND ALARMS AND SENSOR ALARMS ISSUES. THE CALLER STATED THAT SHE CHANGED THE SENSOR FRIDAY MORNING AND IN THE MIDDLE OF THE NIGHT IT WAS GOING CRAZY AND STATED TO SUSPEND. THE CUSTOMER CHECKED HER GLUCOSE LEVEL AND IT WAS COMPLETELY OFF. THEN SHE TURNED OFF THE SENSOR THE NEXT DAY. THE CUSTOMER STATED THAT SHE CALIBRATES BEFORE MEALS AND AT BED TIME. SHE HAS BEEN FRUSTRATED AND STATED THAT THE DIABETES EDUCATOR DOES NOT KNOW WHY ON THE REPORTS THERE MIGHT BE A SPIKE. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
591715 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 61 YR