FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4111105 · Received September 23, 2014

Report

Report Number
2032227-2014-23036
Event Type
Malfunction
Date Received
September 23, 2014
Date of Event
July 22, 2014
Report Date
July 22, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.(B)(4).

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING PROBLEMS WITH HER INSULIN PUMP. THE CUSTOMER CHANGED THE INFUSION SET, BUT THE DEVICE ALARMED MOTOR ERROR DURING THE PRIME PROCESS. THE BLOOD GLUCOSE READING WAS 178MG/DL. TROUBLESHOOTING WAS PERFORMED AND FOUND THAT THE CUSTOMER WAS NOT USING THE SENSOR FEATURE AND WAS ABLE TO REWIND THE DEVICE. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE INSULIN PUMP AND TO REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
592040 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAH

Patients

Seq Age Sex Outcome Treatment
1 53 YR