FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4110782 · Received September 23, 2014

Report

Report Number
2032227-2014-27940
Event Type
Malfunction
Date Received
September 23, 2014
Date of Event
August 25, 2014
Report Date
August 25, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS PROGRAMMED WITH A TEST TRANSMITTER AND THE GLUCOSE SENSOR SIMULATOR AND COMMUNICATED PROPERLY. THE INSULIN PUMP DATA TRANSFERRED PROPERLY. NO UNEXPECTED SOFTWARE ERROR ALARMS. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, MINOR SCRATCHES ON THE DISPLAY WINDOW AND A SCRATCHED RESERVOIR TUBE WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THEIR INSULIN PUMP WAS UNABLE TO UPLOAD METER READINGS. DURING TROUBLESHOOTING, THE METER'S IDENTIFICATION WAS VERIFIED. CUSTOMER STATED THEY DID NOT RECALL ANY SIGNIFICANT EVENTS THAT LEAD TO THE ALARM OR IF THE DEVICE WAS EXPOSED TO MOISTURE. ADVISED CUSTOMER TO DISCONTINUE USE OF DEVICE AND REVERT TO BACK UP PLAN. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT PROVIDED AT TIME OF REPORTING. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
589596 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 38 YR