FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 4110594 · Received September 16, 2014

Report

Report Number
1720753-2014-07921
Event Type
Malfunction
Date Received
September 16, 2014
Date of Event
August 20, 2014
Report Date
September 16, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REP PERFORMED AN ON SITE INVESTIGATION. THE SOFTWARE UPGRADE WAS INSTALLED DURING THE SERVICE CALL. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED INTERMITTENT COMMUNICATION FAILURES AND THE SYSTEM HAD TO BE REBOOTED WHENEVER THIS ISSUE OCCURRED. THIS RESULTED IN AN INTERMITTENT LOSS OF IMAGING FUNCTIONALITY. THERE IS NO REPORT OF INJURY OR DEATH ASSOCIATED WITH THE EVENT DESCRIBED IN THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
571760 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1