FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4110551 · Received September 16, 2014

Report

Report Number
1052693-2014-00313
Event Type
Malfunction
Date Received
September 16, 2014
Date of Event
August 10, 2014
Report Date
December 21, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVAL. (B)(4). MFR ACKNOWLEDGES LATENESS OF THE REPORT, PER INTERNAL CORRECTIVE ACTION. THIS REPORT SHOULD HAVE BEEN IDENTIFIED AS REPORTABLE WITHIN 30 DAYS OF THE IDENTIFICATION (08/10/2014).

Additional Manufacturer Narrative · 1

(B)(4) INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE OR USER REUSED TEST STRIP ORUSER'S TEST STRIP HAD POOR FILL.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". ANOTHER TEST PERFORMED ALSO READ "LO". LAST 5 TESTS IN MEMORY: "LO", "LO", "LO", "LO", "LO". CUSTOMER NORMALLY READS BETWEEN 90MG/DL AND 110 MG/DL. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". ANOTHER TEST PERFORMED ALSO READ "LO". LAST 5 TESTS IN MEMORY: "LO", "LO", "LO", "LO", "LO". CUSTOMER NORMALLY READS BETWEEN 90MG/DL AND 110MG/DL. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
573800 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT NA

Patients

Seq Age Sex Outcome Treatment
1 0 YR