TRUERESULT
Report
- Report Number
- 1052693-2014-00313
- Event Type
- Malfunction
- Date Received
- September 16, 2014
- Date of Event
- August 10, 2014
- Report Date
- December 21, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K080641
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
PRODUCT NOT YET RETURNED FOR EVAL. (B)(4). MFR ACKNOWLEDGES LATENESS OF THE REPORT, PER INTERNAL CORRECTIVE ACTION. THIS REPORT SHOULD HAVE BEEN IDENTIFIED AS REPORTABLE WITHIN 30 DAYS OF THE IDENTIFICATION (08/10/2014).
(B)(4) INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE OR USER REUSED TEST STRIP ORUSER'S TEST STRIP HAD POOR FILL.
CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". ANOTHER TEST PERFORMED ALSO READ "LO". LAST 5 TESTS IN MEMORY: "LO", "LO", "LO", "LO", "LO". CUSTOMER NORMALLY READS BETWEEN 90MG/DL AND 110 MG/DL. NO ADVERSE EVENT REPORTED.
CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". ANOTHER TEST PERFORMED ALSO READ "LO". LAST 5 TESTS IN MEMORY: "LO", "LO", "LO", "LO", "LO". CUSTOMER NORMALLY READS BETWEEN 90MG/DL AND 110MG/DL. NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 573800 | TRUERESULT | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUERESULT | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 0 YR |