FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4103610 · Received September 19, 2014

Report

Report Number
2032227-2014-25338
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
August 25, 2014
Report Date
August 25, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4). THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM, FROZEN SCREEN, NOR MOISTURE DAMAGE INSIDE THE INSULIN PUMP WAS FOUND. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE DISPLAY WINDOW CORNER, CRACKED BATTERY TUBE THREADS, AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED BUTTON ERROR, WAS UNRESPONSIVE TO BUTTON PRESSES, AND HAD A FROZEN SCREEN. THE BLOOD GLUCOSE READING WAS 120 MG/DL. THE CUSTOMER'S MOTHER STATED THAT THE INSULIN PUMP HAD BEEN EXPOSED TO WATER, BUT SHE MENTIONED THAT IT HAD BEEN SPLASHED, NOT SUBMERGED. THE CUSTOMER CALLED ANOTHER TIME, REPORTING A BUTTON ERROR ALARM WHICH OCCURRED DURING A BOLUS ATTEMPT. THE BLOOD GLUCOSE READING WAS 68 MG/DL. ADVISED REPLACEMENT OF THE INSULIN PUMP. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
582295 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAS

Patients

Seq Age Sex Outcome Treatment
1 19 YR