PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP
Report
- Report Number
- 2032227-2014-26459
- Event Type
- Malfunction
- Date Received
- September 19, 2014
- Date of Event
- August 8, 2014
- Report Date
- August 22, 2014
- Manufacturer
- MEDTRONIC MINIMED
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MT
- Reporter Occupation
- PATIENT
Narratives
CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).
A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.
THE CUSTOMER REPORTED THAT HER INSULIN PUMP WAS REBOOTING AND THE BATTERY WAS NEEDING TO BE CHANGED AFTER ONE DAY. THE CUSTOMER STATED SHE CHANGED THE BATTERY ON (B)(6) 2014 AND RECEIVED A FAILED BATTERY TEST. SHE STATED SHE TOOK THE BATTERY OUT AND PUT IN ANOTHER AND GOT ANOTHER FAILED BATTERY ALARM. THE CUSTOMER THEN BOUGHT NEW BATTERIES AND STATED A BATTERY WORKED UNTIL THE NEXT MORNING, AT WHICH POINT IT SHOWED 3 BARS, BUT HAD RESET AND DEFAULTED TO FACTORY SETTINGS. THE SAME AFTERNOON, THE CUSTOMER RECEIVED A LOW BATTERY ALERT AND ALL OF THE BARS, WHICH INDICATE BATTERY LIFE, WERE GONE. SHE THEN PUT IN ANOTHER NEW BATTERY AND STATED AFTER THREE OR FOUR MINUTES, THE INSULIN PUMP TOTALLY SHUT DOWN AND CAME BACK UP. TROUBLESHOOTING WAS PERFORMED AND AFTER NO RELATED PHYSICAL ANOMALIES WITH THE INSULIN PUMP WERE FOUND AND IT WAS ADVISED TO INSERT A NEW BATTERY AND CLEAN THE BATTERY CAP CONTACTS, ANOTHER FAILED BATTERY TEST OCCURRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 582539 | PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC MINIMED | MMT-723LNAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 34 YR |