FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4103578 · Received September 19, 2014

Report

Report Number
2032227-2014-26668
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
August 22, 2014
Report Date
August 22, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS MONITORED FOR 24 HOURS WITH MULTIPLE BASAL RATES AND ALL OPERATING CURRENTS WERE NORMAL. NO BLANK DISPLAY ANOMALY WAS NOTED. NO DAMAGE WAS NOTED INSIDE OF THE INSULIN PUMP. THE INSULIN PUMP FUNCTIONED PROPERLY DURING THE REWIND, BASIC OCCLUSION, OCCLUSION, PRIME, EXCESSIVE NO DELIVERY TEST AND DISPLACEMENT TESTS. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED CASE AT THE DISPLAY WINDOW CORNERS AND A CRACKED RESERVOIR TUBE LIP. THE TRANSMITTER AND BLOOD GLUCOSE METER COMMUNICATED AND READ ALL INFORMATION PROPERLY WITH THE INSULIN PUMP. NO COMMUNICATION OR SENSOR ANOMALY WAS NOTED DURING TESTING.

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE PUERTO RICO MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THE INSULIN PUMP HAD A BLANK DISPLAY. CUSTOMER'S BLOOD GLUCOSE WAS 84 MG/DL. CAUSES OF BLANK DISPLAY WERE EXPLAINED TO THE CUSTOMER. CUSTOMER WAS ADVISED TO DISCONNECT. TROUBLESHOOTING WAS PERFORMED. NO DAMAGE TO THE DEVICE. THE DEVICE WAS NOT DROPPED, BUMPED, OR EXPOSED TO MOISTURE. NO DAMAGE NOTED IN THE BATTERY COMPARTMENT, BATTERY CAP, OR SPRING. CUSTOMER WAS ADVISED TO INSERT A NEW BATTERY, DISPLAY DID NOT RETURN. CUSTOMER WAS ADVISED TO CLEAR BATTERY CONTACT AND COMPARTMENT, DEVICE DID NOT TURN BACK ON. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
583937 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 37 YR