FDA Adverse Event Malfunction Summary report: N

SENSOR ENLITE

MDR report key: 4103469 · Received September 19, 2014

Report

Report Number
2032227-2014-26362
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
August 21, 2014
Report Date
August 21, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
VA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

DURING A FOLLOW UP CALL THE CUSTOMER STATED THAT THE SENSOR DID NOT DETECT THAT THE CUSTOMER'S BLOOD GLUCOSE WAS ABOVE 500 MG/DL. THE SENSOR HAD BEEN INSERTED FOR ONLY THREE DAYS. THE CUSTOMER STATED THAT THE SENSORS WOULD NOT CALIBRATE AND THE SENSOR READINGS WERE DIFFERENT FROM THE BLOOD GLUCOSE READINGS. THE CUSTOMER COULD NOT RECALL EXACT VALUES. THE CUSTOMER ALSO STATED THAT SENSOR WOULD NOT GIVE PROPER WARNINGS. THEY HAD RECEIVED ALERTS THAT THE SENSOR NEEDED TO BE CHANGED, BUT DID NOT RECEIVE CALIBRATION ERROR OR NORMAL SENSOR END ALERTS. TROUBLESHOOTING WAS DECLINED. AT THE TIME OF THE PHONE CALL THE CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
584099 SENSOR ENLITE OZO OZO MEDTRONIC MINIMED MMT-7008A

Patients

Seq Age Sex Outcome Treatment
1 49 YR