FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4103431 · Received September 19, 2014

Report

Report Number
2032227-2014-26301
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
July 1, 2014
Report Date
August 21, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH SEVERELY SCRATCHED DISPLAY WINDOW, CRACKED CASE AT THE DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, BROKEN BELT CLIP SLOT, CRACKED RESERVOIR TUBE LIP AND CRACKED RESERVOIR TUBE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A LOT OF BAD SCRATCHES ON THE SCREEN MAKING IT HARD TO READ. CUSTOMER STATED THAT THE INSULIN PUMP MAY HAVE BEEN BUMPED INTO A CABINET. CUSTOMER'S BLOOD GLUCOSE READING AT THE TIME OF THE CALL WAS 210 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
584416 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723NAH

Patients

Seq Age Sex Outcome Treatment
1 48 YR