FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4103358 · Received September 19, 2014

Report

Report Number
2032227-2014-25212
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
August 21, 2014
Report Date
August 21, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP PASSED THE DISPLACEMENT TEST AND THE ERROR ALARM TEST. NO ERROR ALARM NOTED. THE DEVICE WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. THE UNIT WAS RECEIVED WITH MOISTURE DAMAGE AT THE MOTOR AND THE ELECTRONIC ASSEMBLIES, MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE LIP AND SCRATCHED CASE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP HAD RECENTLY BEEN EXPOSED TO MOISTURE. CUSTOMER REPORTED REMOVING THE BATTERY, REPLACING IT, THEN RECEIVING AN ERROR ALARM. CUSTOMER STATED THAT SOME BUTTONS ON THE KEYPAD WERE NO LONGER RESPONSIVE. BLOOD GLUCOSE LEVEL WAS 45 MG/DL AT THE TIME OF THE CALL. CUSTOMER REPORTED TREATING THE LOW BLOOD GLUCOSE LEVEL WITH A BOWL OF CEREAL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
585044 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 53 YR