FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 4103274 · Received September 19, 2014

Report

Report Number
1644487-2014-02413
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
August 22, 2014
Report Date
August 22, 2014
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

THE HANDHELD WAS RETURNED FOR ANALYSIS. ANALYSIS WAS COMPLETED ON 10/21/2014. NO ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN'S HANDHELD WOULD NOT POWER ON WHEN PLUGGED INTO AN ELECTRICAL OUTLET. IT WAS REPORTED THAT THE BATTERY LIGHT ILLUMINATED AMBER WHEN PLUGGED IN. A HARD RESET WAS PERFORMED AND THE SCREEN LOCK WAS NOT ENGAGED. IT WS REPORTED THAT THE HANDHELD WOULD NOT RESET. IT WAS LATER REPORTED THAT THE HANDHELD WAS ABLE TO BE POWERED ON, BUT THAT THE HANDHELD FROZE AND ANOTHER HARD RESET DID NOT RESOLVE THE ISSUE. THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING TABLET. THE HANDHELD IS EXPECTED TO BE RETURNED FOR ANALYSIS, BUT HAS NOT BEEN RECEIVED TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
581721 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 NI

Patients

Seq Age Sex Outcome Treatment
1