FDA Adverse Event Malfunction Summary report: N

SYMBIQ DCHANNEL 3.01

MDR report key: 4102388 · Received August 27, 2014

Report

Report Number
9615050-2014-04980
Event Type
Malfunction
Date Received
August 27, 2014
Date of Event
January 1, 2014
Report Date
August 7, 2014
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
Z-0070-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION AT THE SERVICE CTR FOUND THE DEVICE TOUCHSCREEN DID NOT PASS THE TOUCHSCREEN TEST AND COULD NOT BE CALIBRATED. FURTHER TESTING FOUND THE TOUCHSCREEN RESPONSE WAS INTERMITTENT AND THE KEYS WOULD ARBITRARILY GET STUCK AND NOT RESPOND WHEN PRESSED. THIS WAS DUE TO CONTAMINATION ON THE BOTTOM EDGE OF THE TOUCHSCREEN CAUSED BY FLUID INGRESS. THE DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THE DEVICE TOUCHSCREEN WOULD NOT WORK. THE DEVICE WAS RETURNED TO THE BIOMEDICAL DEPARTMENT FOR AN UNSPECIFIED REASON. NO SPECIFIC PT INFO, PUMP PROGRAMMING, OR EVENT DETAILS WERE PROVIDED. THERE WERE NO REPORTS OF ANY ADVERSE PT EVENTS OR DELAYS IN CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. DURING TESTING AT THE USER FACILITY, THE DEVICE DID NOT PASS THE TOUCHSCREEN TEST. NO ADDITIONAL INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
518926 SYMBIQ DCHANNEL 3.01 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK