FDA Adverse Event Malfunction Summary report: N

SYMBIQ 3.13 DUAL CHA

MDR report key: 4102277 · Received August 27, 2014

Report

Report Number
9615050-2014-05003
Event Type
Malfunction
Date Received
August 27, 2014
Report Date
July 24, 2014
Manufacturer
HOSPIRA COSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K110901
Removal / Correction Number
FA210-02
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TESTING AND INVESTIGATION FOUND THAT THE DEVICE ALARMED WITH AN S205 (BATTERY FAILURE) ERROR CODE. THE PROBABLE CAUSE WAS DUE TO THE SECONDARY SPEAKER WAS NOT WORKING DUE TO A DISCONNECTED CABLE FROM THE COIN CELL T THE POWER SUPPLY PRINTED CIRCUIT BOARD. THE ROOT CAUSE IDENTIFIED WAS DUE TO INCORRECT INSTALLATION OF COMPONENTS DURING CONFIGURATION CHANGE UP OF THE PSC (POWER SUPPLY CONTROLLER) PRINTED CIRCUIT BOARD. IN ADDITION, THE COIN CELL BATTERY WAS FOUND DEPLETED. THIS CAN ALSO CAUSE A S205 MALFUNCTION ALARM CODE. THE DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL.

Description of Event or Problem · 1

THE DEVICE WAS RETURNED TO THE SERVICE CENTER FOR A REPORT FROM THE CUSTOMER CONTACT THAT THE DEVICE FAILED THE PVT AUDIO TEST. THIS IS NOT A REPORTABLE MALFUNCTION. HOWEVER, DURING VERIFICATION TESTING AT THE SERVICE CENTER, THE DEVICE ALARMED WITH AN S205 (BATTERY FAILURE) ERROR CODE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
522652 SYMBIQ 3.13 DUAL CHA 80FRN FRN HOSPIRA COSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA