FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE

MDR report key: 4102231 · Received September 17, 2014

Report

Report Number
1419937-2014-00709
Event Type
Malfunction
Date Received
September 17, 2014
Date of Event
September 11, 2014
Report Date
September 11, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVAL/INVESTIGATION AT THE TIME OF THIS REPORT. THEREFORE, NO CONCLUSION CAN BE MADE AS TO THE CAUSE OF THE EVENT. SHOULD ADD'L INFO OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED OR CORRECTED INFO A FOLLOW UP REPORT WILL BE FILED AT THAT TIME. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. IT IS CURRENTLY BEING INVESTIGATED UNDER IR13-0154.

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO CUSTOMER SERVICE AND STATED THE ADAPTOR WAS MISSING SOME SCREWS AND THE HOUSING UNIT CAME APART, SHE CAN SEE ALL THE WIRES IN THE HOUSING AND THERE IS A CHIP. THIS PRESENTS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
576602 PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE HGX MEDELA, INC. 57063/9207010 REV N -3113

Patients

Seq Age Sex Outcome Treatment
1