FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 4101907 · Received September 19, 2014

Report

Report Number
1061932-2014-02391
Event Type
Malfunction
Date Received
September 19, 2014
Date of Event
August 14, 2014
Report Date
August 20, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THE FSE FOUND A PIN-SIZED HOLE IN THE PAK LYSE LINE TO PORT 6 OF THE BLOOD SAMPLING VALVE. THE FSE CUT AND REATTACHED THE TUBING TO RESOLVE THE ISSUE. IN ADDITION, THE FSE REPLACED THE PAK LYSE PUMP AND ADJUSTED THE VOLUME OF THE PUMP AS PART OF TROUBLESHOOTING. ASSOCIATED MDR: 1061932-2014-02390. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A COULTER LH 500 HEMATOLOGY ANALYZER GENERATED ERRONEOUS NEUTROPHIL AND MONOCYTE RESULTS WITH SUSPECT MESSAGING AS WELL AS INCOMPLETE DIFFERENTIAL RESULTS OVER TWO DAYS FOR FOUR PATIENT SAMPLES. IN ADDITION, THE CUSTOMER NOTED AN INCREASE IN FLAGGING ON NORMAL PATIENT DIFFERENTIAL RESULTS. SOME OF THE AFFECTED RESULTS WERE REPORTED OUT OF THE LABORATORY. THE CUSTOMER AMENDED THE RESULTS AND THERE WAS NO IMPACT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. QUALITY CONTROL RESULTS BEFORE AND AFTER THE INCIDENT WERE WITHIN SPECIFICATIONS. THIS MDR REPORTS THE RESULTS GENERATED ON (B)(6) 2014. ON (B)(6) 2014, THE INSTRUMENT GENERATED INCOMPLETE RESULTS FOR DIFFERENTIAL PARAMETERS FOR TWO PATIENT SAMPLES AS WELL AS ERRONEOUS NEUTROPHIL AND MONOCYTE RESULTS FOR ONE PATIENT SAMPLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
582658 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 35 YR