FDA Adverse Event Malfunction Summary report: N

HUDSON CONCHA NEPTUNE

MDR report key: 4101859 · Received August 18, 2014

Report

Report Number
3003898360-2014-00548
Event Type
Malfunction
Date Received
August 18, 2014
Date of Event
August 1, 2014
Report Date
August 1, 2014
Manufacturer
TELEFLEX
Product Code
BTT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A VISUAL, FUNCTIONAL AND DIMENSIONAL INSPECTION OF THE PRODUCT INVOLVED IN THE COMPLAINT WOULD NOT BE CONDUCTED SINCE THE PRODUCT WAS NOT RETURNED. PER DHR (DEVICE HISTORY RECORD), THE PRODUCT CONCHA NEPTUNE, LOT #607070253 WAS MANUFACTURED ON 03/18/2008. THE DHR INVESTIGATION DID NOT SHOW ISSUES RELATED TO COMPLAINT. A DOCUMENT ASSESSMENT (FMEA) WAS CONDUCTED AND NO CHANGES WERE REQUIRED. CORRECTIVE ACTIONS CANNOT BE ESTABLISHED SINCE IT IS NECESSARY TO RECEIVE THE PHYSICAL SAMPLE TO PERFORM A PROPER INVESTIGATION AND CONFIRM THE DEFECT. THE COMPLAINT CANNOT BE CONFIRMED SINCE THE SAMPLE WAS NOT AVAILABLE FOR INVESTIGATION, THEREFORE, IT IS NOT POSSIBLE TO DETERMINE THE ROOT CAUSE FOR THE DEFECT REPORTED AND A CORRECTIVE ACTION FOR IT. IF THE DEVICE SAMPLE BECOMES AVAILABLE AT A LATER DATE, THIS COMPLAINT WILL BE UPDATED ACCORDINGLY. TELEFLEX WILL CONTINUE TO MONITOR AND TREND RELATING COMPLAINTS.

Description of Event or Problem · 1

THE EVENT IS REPORTED AS: THE CUSTOMER ALLEGES THAT THE HEATER FLASHES ON AND OFF AND THEN SHUTS OFF COMPLETELY. THE CUSTOMER ALSO ALLEGES THAT THERE ARE SOME CRACKS ON THE FOOT TOP OF THE UNIT. NO REPORT OF PT INJURY OR HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
493268 HUDSON CONCHA NEPTUNE HEATED HUMIDIFICATION SYSTEM BTT TELEFLEX

Patients

Seq Age Sex Outcome Treatment
1