THINPREP 5000 AUTOLOADER READY
Report
- Report Number
- 1222780-2014-00143
- Date Received
- August 27, 2014
- Date of Event
- January 1, 2014
- Report Date
- August 4, 2014
- Manufacturer
- HOLOGIC INC.
- Product Code
- MKQ
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER
Narratives
CUSTOMER REPORTED (2) INSTANCES OF THEIR THINPREP 5000 INSTRUMENT PRODUCING AN ERROR AND STOPPING AFTER SIPPING LIQUID INTO THE FILTER. CUSTOMER WILL RECALL THE PATIENT FOR A NEW SAMPLE COLLECTION SINCE THE WHOLE SAMPLE WAS LOST. THE FIELD SERVICE ENGINEER CONFIRMED; BUT WAS UNABLE TO REPRODUCE ERROR. REPLACED PARTED AS A PRECAUTIONARY MEASURE. PERFORMED PREVENTIVE MAINTENANCE AND PERFORMED ALL REQUIRED SETUPS PER TECHNICAL DOCUMENTATION. PROCESSED SAMPLES TO CONFIRM OPERATION. INSTRUMENT OPERATIONAL. US: THIS IS A REPORTABLE EVENT SINCE THE PATIENT NEEDED TO BE RECALLED FOR ADDITIONAL SAMPLE COLLECTION, WHICH RESULTED IN A DELAY IN PATIENT DIAGNOSIS. GREAT BRITAIN: THIS IS NOT CLASSIFIED AS A REPORTABLE EVENT, PER THE CURRENT VERSION OF THE EU MEDDEV GUIDELINES. THERE WAS NO INJURY OR MISDIAGNOSIS. THE INSTRUMENT'S PROTECTION AGAINST A TECHNICAL FAULT FUNCTIONED CORRECTLY AS THE INSTRUMENT DISPLAYED AN ERROR CODE TO WARN THE USER AT THE TIME AND SUBSEQUENTLY STOPPED. THE ISSUE WAS SUCCESSFULLY RESOLVED FOLLOWING FIELD SERVICE INTERVENTION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 522690 | THINPREP 5000 AUTOLOADER READY | THINPREP 5000 PROCESSOR | MKQ | HOLOGIC INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |