FDA Adverse Event Malfunction Summary report: N

ACCESS ACCUTNI+3 REAGENT

MDR report key: 4100319 · Received September 18, 2014

Report

Report Number
2122870-2014-00627
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
August 21, 2014
Report Date
August 21, 2014
Manufacturer
BECKMAN COULTER
Product Code
MMI
PMA / PMN Number
K121214
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

DURING ROUTINE TROUBLESHOOTING WITH HOTLINE, IT WAS DETERMINED THAT SERVICE WAS NECESSARY TO ADDRESS A POTENTIAL ASPIRATE PROBE LOCKING ISSUE. THE FSE DETERMINED THE ASPIRATE PROBE WAS LOCKING PROPERLY IN PLACE, BUT DISCOVERED ASPIRATE PROBE #2 TUBING WAS ROUTED INCORRECTLY AND THE LUMINOMETER WAS NOT PERFORMING WITHIN SPECIFICATION. THE FSE REPLACED THE TUBING AND LUMINOMETER AND VERIFIED SYSTEM PERFORMANCE WITH SYSTEM CHECK, HS (HIGH SENSITIVITY) SYSTEM CHECK, AND CTAI CARRYOVER. CALIBRATION AND QC WERE TO BE COMPLETED BY THE CUSTOMER. ALTHOUGH USE ERROR MAY HAVE CONTRIBUTED TO THE EVENT, A SPECIFIC CAUSE OF THE NON-REPRODUCIBLE TROPONIN RESULT CANNOT BE DETERMINED WITH THE INFORMATION PROVIDED. THERE IS NO INDICATION THAT ACCESS ACCUTNI+3 REAGENT WAS RETURNED FOR EVALUATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING A NON-REPRODUCIBLE TROPONIN (ACCUTNI+3) RESULT ON THE ACCESS 2 IMMUNOASSAY ANALYZER PORTION (SERIAL NUMBER: (B)(4)) OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM. THE CUSTOMER STATED THAT HIGH VALUES WERE REPEATED ON THE SAME ANALYZER AS LAB PRACTICE. UPON REPEAT, THE RESULT WAS LOWER. THE SAMPLE WAS ALIQUOTED INTO A CUP AND REPEATED ON THE SAME ANALYZER AND ON THE ALTERNATE STANDALONE ACCESS 2 IMMUNOASSAY ANALYZER (SERIAL NUMBER: (B)(4)), AND BOTH ANALYZERS OBTAINED NEGATIVE RESULTS. THE INITIAL HIGH RESULT WAS REPORTED FROM THE LABORATORY, BUT THE CUSTOMER CORRECTED THE RESULT TO 0.00NG/ML. PLEASE REFER TO THE ATTACHED PATIENT DATA TABLE. THE CUSTOMER STATED THERE WAS NO CHANGE OR IMPACT TO PATIENT CARE OR TREATMENT. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
580030 ACCESS ACCUTNI+3 REAGENT IMMUNOASSAY METHOD, TROPONIN SUBUNIT MMI BECKMAN COULTER NA 424514

Patients

Seq Age Sex Outcome Treatment
1