FDA Adverse Event Malfunction Summary report: N

ADVIA 1800

MDR report key: 4100048 · Received September 18, 2014

Report

Report Number
2432235-2014-00552
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
August 22, 2014
Report Date
August 24, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K990346
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC). THE CUSTOMER STATED TO CCC THAT A FEW HOURS AFTER CALIBRATION, QUALITY CONTROLS DRIFTED OUT OF RANGE. THE CUSTOMER REPLACED THE CHLORIDE ELECTRODE AND REPEATED PATIENT SAMPLES. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE CSE CORRECTED THE GROUND WIRE AT THE SAMPLE PATH AND REPLACED THE CHLORIDE ELECTRODE. THE CAUSE OF THE DISCORDANT, FALSELY LOW CHLORIDE RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW CHLORIDE (CL) RESULTS WERE OBTAINED ON PATIENT SAMPLES ON AN ADVIA 1800 INSTRUMENT. THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLES WERE REPEATED ON THE SAME INSTRUMENT AFTER TROUBLESHOOTING, RESULTING HIGHER. THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW CL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
577852 ADVIA 1800 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 1800

Patients

Seq Age Sex Outcome Treatment
1