FDA Adverse Event Malfunction Summary report: N

SURESCAN

MDR report key: 4100017 · Received September 18, 2014

Report

Report Number
3004209178-2014-17332
Event Type
Malfunction
Date Received
September 18, 2014
Report Date
September 9, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LGW
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ID 97740, SERIAL# (B)(4); PRODUCT TYPE PROGRAMMER, PATIENT PRODUCT ID 9 7754, SERIAL# (B)(4); PRODUCT TYPE RECHARGER PRODUCT ID 977A260, SERIAL# (B)(4), IMPLANTED: 2014 (B)(6); PRODUCT TYPE LEAD PRODUCT ID 977A260, SERIAL# (B)(4), IMPLANTED: 2014 (B)(6); PRODUCT TYPE LEAD. (B)(4).

Description of Event or Problem · 1

THE PATIENT REPORTED THEY WERE PROGRAMMED WITH ADAPTIVE STIMULATION WITH DIFFERENT BODILY POSITIONS BUT IT ¿DID NOT WORK AT ALL¿. THE PATIENT WANTED TO GO BACK TO THEIR OLD MANUAL SETTINGS BUT WASN¿T ABLE TO GET BACK TO THE MANUAL SETTINGS. THE PATIENT WANTED TO MEET WITH A MANUFACTURER REPRESENTATIVE BECAUSE, THEY WERE UNABLE TO FOLLOW THE INSTRUCTIONS OVER THE PHONE. THEIR MANUAL SETTINGS WERE PROGRAMS A AND B FOR EACH LEG. INFORMATION WAS OMITTED PERTAINING TO EVENT (B)(6) ¿ RECHARGING ISSUES. NO INTERVENTION OR OUTCOME WAS PROVIDED HOWEVER ADDITIONAL INFORMATION WAS REQUESTED. IF ADDITIONAL INFORMATION IS RECEIVED THIS EVENT WILL BE UPDATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
578450 SURESCAN STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC PUERTO RICO OPERATIONS CO. 97714

Patients

Seq Age Sex Outcome Treatment
1 00064 YR