FDA Adverse Event Malfunction Summary report: N

HUGS INFANT PROTECTION

MDR report key: 4095174 · Received September 16, 2014

Report

Report Number
4095174
Event Type
Malfunction
Date Received
September 16, 2014
Date of Event
September 15, 2014
Report Date
September 16, 2014
Manufacturer
STANLEY SECURITY SOLUTIONS, INC
Product Code
ILQ
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MI, US

Narratives

Description of Event or Problem · 1

PER NURSE COORDINATOR ON PEDIATRICS: 1. WHEN YOU PUT THE STRAP THROUGH THE HUGS TAG, THE STRAP CURLS AND PULLS APART. 2. AN RN PULLED THE STRAP OUT OF A HUGS TAG AND THE ALARM SHOULD HAVE GONE OFF AND IT DIDN'T.3. THERE WERE MULTIPLE PATIENTS THAT THIS HAPPENED TO. ALSO THERE WERE SOME FROM DEVICES IN THIS BOX OF STRAPS THAT WORKED FINE.THE UNIT HAS BEEN USING ANOTHER BOX OF STRAPS WITH THE SAME NUMBER THAT IS STAMPED ON THE END OF THE BOX FOR TWO DAYS AND HAVE HAD NO ISSES. THIS ISSUES HAVE HAPPENED WITH MULTIPLE STAFF MEMBERS. CUSTOMER SERVICE CONTACTED AND SAID I COULD NOT SEND IT BACK. ====================== MANUFACTURER RESPONSE FOR INFANT SECURITY STRAP FOR THE HUGS TAGS, HUGS INFANT PROTECTION (PER SITE REPORTER)======================I HAD TO LEAVE A MESSAGE WITH QA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
572137 HUGS INFANT PROTECTION MONITOR,PHYSIOLOGICAL,PATIENT(WITHOUT ARRHYTHMIA DETECTION O ILQ STANLEY SECURITY SOLUTIONS, INC * 400082

Patients

Seq Age Sex Outcome Treatment
1 1 DAY HUGS TAG THAT THE STRAP GOES INTO.