FDA Adverse Event Malfunction Summary report: N

RESTORE SENSOR

MDR report key: 4093409 · Received September 16, 2014

Report

Report Number
3004209178-2014-17114
Event Type
Malfunction
Date Received
September 16, 2014
Report Date
August 25, 2014
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Removal / Correction Number
Z-0124-2014
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT PRODUCTS: PRODUCT ID 37746, SERIAL # (B)(4), PRODUCT TYPE PROGRAMMER, PATIENT; PRODUCT ID 37754, SERIAL # (B)(4), PRODUCT TYPE RECHARGER; PRODUCT ID 39565-65, SERIAL # (B)(4), IMPLANTED: (B)(6) 2013, PRODUCT TYPE LEAD. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT AN OVERDISCHARGE (OD) WAS SUSPECTED. THE PATIENT WAS UNABLE TO CONNECT TO HIS RECHARGER. HE HAD LOST HIS PROGRAMMER BUT WHEN HE GOT THE REPLACEMENT, IT STATED HIS STIMULATOR WAS DEPLETED. THE PATIENT TRIED TO CHARGE BUT WAS NOT ABLE TO CONNECT. HE HAD NOT MADE A COMPLETE CHARGE FOR 30 DAYS. THE PATIENT MET WITH A COMPANY REPRESENTATIVE FOR A RESTART/PHYSICIAN MODE RECHARGE (PMR). TWO PMRS WERE ATTEMPTED IN THE OFFICE TO GET OUT OF OD. THE PATIENT WAS SENT HOME TO DO A PMR AS WELL. THE PATIENT DID AS SUCH, AND WAS ABLE TO CHARGE, BUT HAD A WARNING POWER ON RESET (POR) AND OVERSTIMULATION. THE COMPANY REPRESENTATIVE PLANNED TO SEE THE PATIENT TO RESOLVE THE ISSUE. ADDITIONAL INFORMATION ABOUT THE OUTCOME/RESOLUTION WAS REQUESTED. IF RECEIVED, A FOLLOW UP REPORT WILL BE SENT.

Description of Event or Problem · 1

IT WAS FURTHER STATED THAT THE PATIENT HAD NOT BEEN COMPLIANT. NO ADDITIONAL INFORMATION WAS KNOWN BY THE COMPANY REPRESENTATIVE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
571291 RESTORE SENSOR STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37714

Patients

Seq Age Sex Outcome Treatment
1 00025 YR