FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4093313 · Received September 16, 2014

Report

Report Number
2531779-2014-26408
Event Type
Malfunction
Date Received
September 16, 2014
Report Date
September 4, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED, AND IT WAS EVALUATED BY PRODUCT ANALYSIS ON 11/03/2014 WITH THE FOLLOWING FINDINGS: THE DISPLAY SCREEN DID NOT DISPLAY A FLASHING-CONDITION DURING THE ANALYSIS: THE REPORTED ISSUE WAS NOT DUPLICATED. THE PUMP FAILED A LEAK TEST DUE TO A DISPLAY LENS LEAK; THE RELATION OF THIS DEVICE FAILURE TO THE REPORTED ISSUE CAN NOT BE DETERMINED, AS THE REPORTED ISSUE WOULD HAVE TO BE DUPLICATED TO DETERMINE SUCH. THE PUMP CASE WAS REMOVED, AND NO EVIDENCE OF MOISTURE INGRESS WAS FOUND. UNRELATED TO THE REPORTED ISSUE, THE DISPLAY SCREEN VISUAL WAS OBSERVED TO BE DIM AND DISCOLORED DUE TO AN UNIDENTIFIED DISPLAY FAILURE. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A DISPLAY (FLASHING DISPLAY W/MOISTURE) ISSUE. IT WAS REPORTED THAT THE DISPLAY SCREEN WAS FLASHING AND MOISTURE INGRESS WAS EVIDENT BEHIND THE DISPLAY LENS. REPORTEDLY, THE USER COULD NOT READ THE DISPLAY SCREEN SAFELY. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
571183 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 41 YR