FDA Adverse Event Malfunction Summary report: N

OSCILL-SAW-ATTACHM F/532.001 532.010 532

MDR report key: 4092505 · Received September 16, 2014

Report

Report Number
8030965-2014-01302
Event Type
Malfunction
Date Received
September 16, 2014
Report Date
December 3, 2012
Manufacturer
SYNTHES GMBH
Product Code
HWE
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SYNTHES IS SUBMITTING THIS REPORT AS A RESULT OF REMEDIATION ACTIVITIES RELATED TO (B)(4) AND REPAIR FILES LEGACY REVIEW/REMEDIATION PROTOCOL-COMPLAINT HANDLING AND MDR REPORTING. BLANK FIELDS ON THIS FORM INDICATE THE INFORMATION IS UNKNOWN, UNAVAILABLE OR UNCHANGED. DEVICE LISTED IN THIS REPORT IS USED FOR TREATMENT, NOT DIAGNOSIS. ANY ADDITIONAL INFORMATION RECEIVED REGARDING THIS EVENT AFTER FILING THIS REPORT SHALL BE FILED ON A SUPPLEMENTAL MDR. DURING PRE-REPAIR ASSESSMENT PERFORMED BY A TECHNICIAN, FUNCTIONAL TESTING WAS PERFORMED AND REVEALED A POWER SUPPLY DEFECT AND THAT THE DEVICE DOES NOT FUNCTION WHEN THE OSCILLATING SAW IS ATTACHED. THIS WAS ATTRIBUTED TO NORMAL WEAR. THE DEVICE WAS REPAIRED AND RETURNED TO THE CUSTOMER ON 02/06/2012. PLACEHOLDER.

Description of Event or Problem · 1

CUSTOMER REPORTED THIS PRODUCT WAS SENT BACK FROM THE REPAIR CENTER AFTER INSPECTION PERFORMED AT THE END OF NOVEMBER. "ALTHOUGH IT WORKS, PLEASE ASSEMBLE IT, BECAUSE THE BLADE ATTACHMENT CANNOT BE RESTORED TO HORIZONTAL POSITION. ALSO, PERHAPS BECAUSE IT CANNOT BE ASSEMBLED HORIZONTALLY, ATTACHMENTS BECOME TOO HOT TO TOUCH DURING OPERATION. THIS WAS NOT THE CASE PREVIOUSLY." THIS IS REPORT 1 OF 1 FOR COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
572959 OSCILL-SAW-ATTACHM F/532.001 532.010 532 HWE SYNTHES GMBH 10504

Patients

Seq Age Sex Outcome Treatment
1