FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 4092481 · Received September 16, 2014

Report

Report Number
1061932-2014-02334
Event Type
Malfunction
Date Received
September 16, 2014
Date of Event
August 18, 2014
Report Date
August 18, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT. THE FSE OBSERVED A HOLE IN THE TUBING THROUGH PINCH VALVE (PV37) WHICH CAUSED THE CLEANER TO LEAK. THE FSE REPLACED THE TUBING THROUGH PINCH VALVE (PV37) AND THE INSTRUMENT PERFORMED WITHOUT ANY LEAKS. THE FSE OBSERVED THE LEAK HAD DAMAGED THE CONNECTOR FOR THE PELTIER MODULE. THE FSE CLEANED THE CONNECTOR FOR THE PELTIER MODULE AND THE INSTRUMENT PERFORMED WITHOUT ANY "TEMPERATURE" ERRORS. THE FSE ALSO OBSERVED THE TUBING HAD DISCONNECTED FROM THE VACUUM REGULATOR. THE FSE RE-ATTACHED THE TUBING AND THE INSTRUMENT PERFORMED WITHOUT ANY "VACUUM" ERRORS. THE FSE VERIFIED THE INSTRUMENT AND THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE INSTRUMENT GENERATED "LOW VACUUM" ERROR AND APPROXIMATELY 4 MLS OF CLEANER LEAKED FROM THE COULTER LH 500 HEMATOLOGY ANALYZER ONTO THE COUNTER WHILE PERFORMING STARTUP. THE LEAK WAS NOT CONTAINED WITHIN THE INSTRUMENT. THERE WAS NO EXPOSURE TO OPEN WOUNDS OR MUCOUS MEMBRANES. THE OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES, EYE GLASSES AND A LAB COAT AT THE TIME OF THE OCCURRENCE. NO ERRONEOUS PATIENT RESULTS WERE GENERATED IN CONNECTION WITH THE REPORTED EVENT. THERE WAS NO DEATH, INJURY, OR AFFECT TO USER OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
572934 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1