FDA Adverse Event Malfunction Summary report: N

TRANSTAR STRETCHER FRAME

MDR report key: 4092396 · Received September 5, 2014

Report

Report Number
3006697241-2014-00650
Event Type
Malfunction
Date Received
September 5, 2014
Date of Event
August 8, 2014
Report Date
August 8, 2014
Manufacturer
HILLROM DE MEXICO S DE RL DE CV
Product Code
FPO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER ORDERED ALL BRAKE CASTERS TO REPAIR THE BED. HILL-ROM CONTACTED THE CUSTOMER TWO ADDITIONAL TIMES TRYING TO OBTAIN THE RESOLUTION FOR THIS ALLEGED ISSUE. NO RESPONSE HAS BEEN RECEIVED FROM THE ACCOUNT. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

HILL-ROM RECEIVED A REPORT FROM THE ACCOUNT STATING THE BRAKES WOULD NOT LOCK INTO PLACE ONCE THE BRAKES WERE SET. THE CUSTOMER STATED THE CASTERS WOULD SWIVEL AND ROLL WHEN BEING PUSHED (BRAKES NOT HOLDING). THE BED WAS LOCATED IN THE REPAIR SHOP. THERE WAS NO PATIENT/USER INJURY REPORTED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
545936 TRANSTAR STRETCHER FRAME WHEELED STRETCHER FPO HILLROM DE MEXICO S DE RL DE CV 8000

Patients

Seq Age Sex Outcome Treatment
1