FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4090433 · Received September 15, 2014

Report

Report Number
2032227-2014-23116
Event Type
Malfunction
Date Received
September 15, 2014
Date of Event
August 2, 2014
Report Date
August 16, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

THE INSULIN PUMP RECEIVED WITH STUCK MOTOR ERROR ALARM LOOP DURING BOLUS DELIVERY. THE MOTOR WAS TESTED OUTSIDE OF THE DEVICE AND PASSED; THE MOTOR MAY HAVE HAD AN INTERMITTENT FAILURE THAT WAS NOT DETECTED DURING OUR TESTING. UNABLE TO CONFIRM E70 ALARM DUE TO ERASED HISTORY FILE. THE INSULIN PUMP PASSED REWIND, BASIC OCCLUSION, PRIME/A33 AND DISPLACEMENT TESTS. THE INSULIN PUMP HAS CRACKED CASE AT DISPLAY WINDOW CORNERS AND RACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER EXPERIENCING HIGH BLOOD GLUCSOE FOR SEVERAL WEEKS. THE INSULIN PUMP IS ALARMING MOTOR ERROR. THE BLOOD GLUCOSE READING IS 273 MG/DL. THE CUSTOMER HAS CONTACTED HER NURSE AND WAS ADVISED TO GET A REPLACEMENT INSULIN PUMP. CUSTOMER CHECKED THE BASAL SETTINGS; WHICH WERE GONE. CUSTOMER DECLINED TO TROUBLESHOOT FOR HIGH BLOOD GLUCOSE. THE INSULIN PUMP WILL BE REPLACED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
568793 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL

Patients

Seq Age Sex Outcome Treatment
1 68 YR