FDA Adverse Event Malfunction Summary report: N

STRATUS CS

MDR report key: 4090137 · Received September 15, 2014

Report

Report Number
1217157-2014-00116
Event Type
Malfunction
Date Received
September 15, 2014
Date of Event
August 21, 2014
Report Date
August 22, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW
Product Code
JHX
PMA / PMN Number
K051650
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INITIAL MDR WAS FILED WITH THE FDA ON SEPTEMBER 16, 2014. ADDITIONAL INFORMATION: BASED UPON THE ADDITIONAL INFORMATION, THE ISSUE WAS CONSISTENT WITH AN OUTLIER RESULT DUE TO SAMPLE HANDLING (MICROCLOTS, AGGLUTINATION, FIBRIN FORMATION) CAUSED THE FALSE ELEVATED RESULT OF 2.48 NG/ML. CUSTOMER SERVICE ENGINEER (CSE) PERFORMED PRECISION AND QC TESTING TO VERIFY INSTRUMENT OPERATION. CSE INDICATED THAT MESSAGE LOG WAS NOT AVAILABLE FOR REVIEW SO THE EVENT COULD NOT BE INVESTIGATED FURTHER.

Additional Manufacturer Narrative · 1

SIEMENS FIELD SERVICE ENGINEER (FSE) COULD NOT COLLECT THE EVENT LOG BECAUSE INSTRUMENT WAS SWITCHED OFF. FSE PERFORMED REPEATABILITY TEST AND QUALITY CONTROL TEST AND ALL THE TROPONIN RESULTS WERE IN RANGE.

Description of Event or Problem · 1

CUSTOMER REPORTED DISCORDANT TROPONIN RESULTS ON THE INSTRUMENT. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
570295 STRATUS CS STRATUS CS JHX SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW

Patients

Seq Age Sex Outcome Treatment
1