FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE

MDR report key: 4062642 · Received August 25, 2014

Report

Report Number
1419937-2014-00623
Event Type
Malfunction
Date Received
August 25, 2014
Date of Event
August 19, 2014
Report Date
August 19, 2014
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT RETURNED FOR EVALUATION/INVESTIGATION AT THE TIME OF THIS REPORT. THEREFORE NO CONCLUSION CAN BE MADE AS TO THE CAUSE OF THE EVENT. SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED OR CORRECTED INFORMATION A FOLLOW UP REPORT WILL BE FILED AT THAT TIME. THE CAUSE OF THE BREACH IN THE REV N TRANSFORMER HAS NOT BEEN DETERMINED AT THIS TIME. IT IS CURRENTLY BEING INVESTIGATED UNDER (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED INTO CUSTOMER SERVICE TO REPORT THAT THE HOUSING ON HER TRANSFORMER (SHELL PART) CAME APART AND IS DETACHED FROM THE CORD. MOM SAID THE OUTER PART OF THE TRANSFORMER CAME OFF AND THERE ARE EXPOSED WIRES, WHICH IS A SAFETY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
515389 PUMP IN STYLE ADVANCED BREAST PUMP GO TOTE HGX MEDELA, INC. 57063/920710 REV N -3113

Patients

Seq Age Sex Outcome Treatment
1