FDA Adverse Event Injury Summary report: N

530G INSULIN PUMP

MDR report key: 4061945 · Received September 4, 2014

Report

Report Number
2032227-2014-16821
Event Type
Injury
Date Received
September 4, 2014
Date of Event
August 20, 2014
Report Date
August 20, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP FAILED DISPLACEMENT TEST FOLLOWED BY A MOTOR ERROR ALARM DURING REWIND DUE TO MOTOR ENCODER BEING OUT OF PHASE. UNABLE TO PERFORM FUNCTIONAL TEST OR DELIVERY VOLUME ACCURACY TEST DUE TO MOTOR ENCODER BEING OUT OF PHASE. THE DEVICE WAS RECEIVED WITH CRACKED CASE ON DISPLAY WINDOW CORNERS, SCRATCHED LCD WINDOW, AND CRACKED RESERVOIR TUBE LIP. ALL OPERATING CURRENTS ARE WITHIN SPECIFICATION. NO UNEXPECTED FAILED BATTERY TEST ALARM WAS NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS HAVING DIFFICULTIES WITH THE FAILED BATTERY TEST ALARMS. THE CUSTOMER STATED THAT THEY WERE ADVISED TO REPLACE THE BATTERY, BUT THAT DID NOT WORK. THE CUSTOMER HAD REPORTED THE ISSUE IN JUNE. THE INSULIN PUMP WAS NOT DELIVERING ANY INSULIN BECAUSE THEY COULD NOT PASS THE FAILED BATTERY TEST. THE CUSTOMER'S BLOOD GLUCOSE WENT VERY LOW AND THEY WENT TO THE HOSPITAL. THE CUSTOMER'S BLOOD GLUCOSE AT THE TIME OF THE HOSPITALIZATION WAS 17 MG/DL. THE CUSTOMER WAS TREATED AND RELEASED OVERNIGHT. THE CUSTOMER'S RECENT BLOOD GLUCOSE WAS 213 MG/DL. THE CUSTOMER DISCONTINUED THE USE OF THE INSULIN PUMP SINCE THE HOSPITALIZATION AND THEY WERE REQUESTING A REPLACEMENT INSULIN PUMP WITHOUT GOING THROUGH ANY TROUBLESHOOTING. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
540617 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 33 YR Hospitalization