FDA Adverse Event Malfunction Summary report: N

LIFEPAK(R) 12 DEFIBRILLATOR/MONITOR SERIES

MDR report key: 4061703 · Received September 4, 2014

Report

Report Number
3015876-2014-01038
Event Type
Malfunction
Date Received
September 4, 2014
Date of Event
August 12, 2014
Report Date
August 12, 2014
Manufacturer
PHYSIO-CONTROL, INC
Product Code
MKJ
PMA / PMN Number
K102972
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

PHYSIO-CONTROL RECOMMENDED THAT THE DEVICE BE REPAIRED; HOWEVER, DUE TO THE COSTS ASSOCIATED WITH THE REPAIR THE CUSTOMER DECLINED SERVICE AND REQUESTED THAT THE UNIT BE RETURNED TO THEM UNREPAIRED. THE CAUSE OF THE REPORTED ISSUE COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 1

PHYSIO-CONTROL CONTINUES TO INVESTIGATE THE REPORTED FAILURE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56.

Additional Manufacturer Narrative · 1

PHYSIO-CONTROL EXAMINED THE CUSTOMER'S DEVICE AND VERIFIED THE REPORTED ISSUE. PHYSIO WAS ABLE TO GET THE DEVICE TO LOCKUP INTERMITTENTLY WHILE PERFORMING CERTAIN FUNCTIONS, INCLUDING CHARGING THE DEVICE IN ORDER TO DEFIBRILLATE. PHYSIO-CONTROL CONTINUES TO INVESTIGATE THE REPORTED FAILURE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT WHILE TESTING THEIR DEVICE THE DISPLAY TURNED WHITE, FOLLOWED BY THE WORD SERVICE SPLASHED ON THE DISPLAY AND ALL THE KEYPAD LED'S WERE FLASHING ON AND OFF. DURING THIS TIME THE DEVICE WAS IN A LOCK UP CONDITION AND WOULD NOT BE AVAILABLE FOR DEFIBRILLATION, IF IT WERE NECESSARY. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
542248 LIFEPAK(R) 12 DEFIBRILLATOR/MONITOR SERIES DEFIBRILLATORS, AUTOMATIC, EXTERNAL MKJ PHYSIO-CONTROL, INC

Patients

Seq Age Sex Outcome Treatment
1