COULTER LH 750 HEMATOLOGY ANALYZER
Report
- Report Number
- 1061932-2014-02244
- Event Type
- Malfunction
- Date Received
- September 4, 2014
- Date of Event
- August 7, 2014
- Report Date
- August 7, 2014
- Manufacturer
- BECKMAN COULTER
- Product Code
- GKZ
- PMA / PMN Number
- K011342
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE FIELD SERVICE ENGINEER (FSE) REPLACED THE SIX CHANNEL PREAMP CARD AND RESOLVED THE PLATELET STARTUP FAILURE ISSUE. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED PERFORMANCE SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION. PREAMP CARD. IN CONCLUSION, THE LIKELY CAUSE OF THE EVENT IS ATTRIBUTED TO THE SIX CHANNEL PREAMP CARD. A DEFINITIVE ROOT CAUSE IS UNKNOWN. BECKMAN COULTER INTERNAL IDENTIFIER FOR THIS REPORT IS (B)(4).
THE AFFILIATE STATED THE CUSTOMER REPORTED PLATELET ERROR MESSAGES DURING SYSTEM STARTUP INVOLVING THE COULTER LH 750 HEMATOLOGY ANALYZER. THE CUSTOMER STATED NO ERRONEOUS PATIENT RESULTS WERE GENERATED. THERE WAS NO PATIENT IMPACT ASSOCIATED WITH THIS EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) ASSESSED THE INSTRUMENT AT THE FACILITY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 542839 | COULTER LH 750 HEMATOLOGY ANALYZER | COUNTER, DIFFERENTIAL CELL | GKZ | BECKMAN COULTER | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |