FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4061449 · Received September 4, 2014

Report

Report Number
3004753838-2014-28346
Event Type
Malfunction
Date Received
September 4, 2014
Date of Event
August 10, 2014
Report Date
August 11, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4). DEXCOM REVIEWED RECEIVER DATA ON (B)(6) 2014. THERE WERE INDICATIONS OF GAPS IN TRANSMISSION.

Additional Manufacturer Narrative · 1

(B)(4). SUBSEQUENT TO THE INITIAL MDR (B)(4), USED WITH THE COMPLAINT TRANSMITTER DEVICE, WAS RETURNED ON (B)(4) 2014. THE RETURNED COMPLAINT RECEIVER WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. EVALUATION OF THE RETURNED RECEIVER AND REVIEW OF THE DOWNLOADED DATA LOG CONFIRMED THE REPORTED EVENT OF INTERMITTENT ANTENNA ICON.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT AN OUT OF RANGE SIGNAL ON (B)(6) 2014. PATIENT DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION AT THE TIME OF CONTACT WITH DEXCOM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
542094 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9438-01

Patients

Seq Age Sex Outcome Treatment
1 60 YR