FDA Adverse Event Other Summary report: N

DA VINCI SI SURGICAL SYSTEM

MDR report key: 4045753 · Received August 28, 2014

Report

Report Number
2955842-2014-05309
Event Type
Other
Date Received
August 28, 2014
Date of Event
July 30, 2014
Report Date
July 30, 2014
Manufacturer
INTUITIVE SURGICAL,INC.
Product Code
NAY
PMA / PMN Number
K081137
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CAMERA HEAD WAS RETURNED AND EVALUATED. THE CUSTOMER REPORTED FAILURE MODE WAS CONFIRMED WITH THE EVALUATION OF THE CAMERA HEAD. THE CAMERA HEAD WAS FOUND TO HAVE A DAMAGED STAGE ASSEMBLY. THE CAMERA HEAD WAS OUT OF ALIGNMENT AND NEEDED ADJUSTMENT. THE FIBER OPTIC CABLE WAS ALSO FOUND TO BE DAMAGED AND NEEDED REPLACEMENT. THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE SURGEON MADE THE DECISION TO CONVERT THE DA VINCI SURGICAL PROCEDURE TO OPEN SURGICAL TECHNIQUES AFTER ENCOUNTERING A VISION ISSUE WITH THE DA VINCI SYSTEM.

Description of Event or Problem · 1

IT WAS REPORTED THAT PRIOR TO STARTING A DA VINCI SURGICAL PROCEDURE, THE SURGICAL STAFF COULD NOT GET THE CAMERA TO FOCUS. DURING THE EVENT, THE SURGICAL STAFF CONTACTED AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) FOR ASSISTANCE. THE TSE WAS UNABLE TO RESOLVE THE REPORTED ISSUE WITH TROUBLESHOOTING OF THE CAMERA. THE SURGICAL STAFF DID NOT HAVE A BACKUP CAMERA HEAD FOR TROUBLESHOOTING. THE SITE WAS SENT A REPLACEMENT CAMERA HEAD. ON (B)(4) 2014, ISI CONTACTED A NURSE FROM THE SITE AND OBTAINED ADDITIONAL INFORMATION REGARDING THE REPORTED EVENT. ACCORDING TO THE NURSE, THE PATIENT WAS UNDER ANESTHESIA WHEN THE CAMERA ISSUE WAS OBSERVED AND NO INCISION PORTS HAD BEEN PLACED AT THE TIME. DUE TO THE REPORTED VISION/CAMERA ISSUE, THE SURGEON MADE THE DECISION TO CONVERT THE DA VINCI SURGICAL PROCEDURE TO OPEN SURGICAL TECHNIQUES. THE NURSE INDICATED THAT THE OPEN SURGERY WAS COMPLETED SUCCESSFULLY AND NO POST-OPERATIVE COMPLICATIONS WERE REPORTED. ON (B)(4) 2014, AN ISI FIELD SERVICE ENGINEER (FSE) CONTACTED THE SITE. THE SITE INFORMED THE FSE THAT THE DA VINCI SURGICAL SYSTEM WAS WORKING PROPERLY WITH A NEW CAMERA HEAD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
524475 DA VINCI SI SURGICAL SYSTEM ENDOSCOPIC INSTRUMENT CONTROL SYSTEM NAY INTUITIVE SURGICAL,INC. IS3000 A6.0P8

Patients

Seq Age Sex Outcome Treatment
1 Other DA VINCI SI SYSTEM INSTRUMENTS AND ACCESSORIES