FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4033214 · Received August 25, 2014

Report

Report Number
3004209178-2014-97659
Event Type
Malfunction
Date Received
August 25, 2014
Date of Event
July 24, 2014
Report Date
July 24, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY DUE TO MOISTURE DAMAGE ON ELECTRONIC ASSEMBLY. WE WERE UNABLE TO PERFORM THE DISPLACEMENT TEST DUE TO BLANK DISPLAY ANOMALY. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED LIQUID CRYSTAL DISPLAY WINDOW, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, BATTERY TUBE THREADS CRACKED, CRACKED RESERVOIR TUBE LIP, CRACKED RESERVOIR TUBE. WE WERE UNABLE TO VERIFY VIBRATE ANOMALY DUE TO THE BLANK DISPLAY.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED EXPOSING HIS INSULIN PUMP TO MOISTURE. THE CUSTOMER STATED THE INSULIN PUMP WON'T TURN ON AND ONLY VIBRATES. THE CUSTOMER ALSO STATED THERE WAS FLUID UNDER THE LCD DISPLAY. THE CUSTOMER WAS ADVISED TO REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
514688 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522WWL

Patients

Seq Age Sex Outcome Treatment
1