FDA Adverse Event Malfunction Summary report: N

UNKNOWN

MDR report key: 4032043 · Received August 4, 2014

Report

Report Number
3002807715-2014-00004
Event Type
Malfunction
Date Received
August 4, 2014
Date of Event
March 28, 2014
Report Date
August 4, 2014
Product Code
LZS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
RISK MANAGER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER HAS SUBMITTED A MEDWATCH FOR SL-1600, WHICH IS A DELIVERY UNIT USED IN CONJUNCTION WITH THE LASER. BUT THE CUSTOMER HAS COMPLAINED ABOUT THE LASER, WHICH HAS STOPPED FIRING. NIDEK INC. TRIED TO CONTACT CUSTOMER TO GET MORE INFORMATION ABOUT THE LASER THE CUSTOMER IS USING IN CONJUNCTION WITH THE SL-1600 (DELIVERY UNIT). NIDEK INC. DID MULTIPLE FOLLOW UPS WITH THE CUSTOMER, BUT COULD NOT GET THE INFORMATION REGARDING THE LASER PRODUCT. ACCORDING TO OUR DATABASE CUSTOMER IS USING LASER ADC-8000, PURCHASED IN 1990 WHICH GOES WITH THE SL-1600. (B)(4).

Description of Event or Problem · 1

NIDEK INC. HAS RECEIVED A LETTER FROM FDA FOR A MEDWATCH SUBMITTED BY A CUSTOMER. (B)(4). CUSTOMER REPORTED THE EVENT AS: "EVENT DESCRIPTION: MALE PATIENT WITH PRIMARY OPEN ANGLE GLAUCOMA IN RIGHT EYE UNDERGOING TREATMENT WITH NIDEK LASER. DURING TREATMENT, LASER STOPPED FIRING AND THE PROCEDURE HAD TO BE ABORTED. PATIENT RE-SCHEDULED TO COMPLETE TREATMENT." (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
455570 UNKNOWN NONE LZS UNK

Patients

Seq Age Sex Outcome Treatment
1 69 YR ADC-8000| SL-1600