FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4031739 · Received August 22, 2014

Report

Report Number
3004209178-2014-97189
Event Type
Malfunction
Date Received
August 22, 2014
Date of Event
July 23, 2014
Report Date
July 23, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THE CUSTOMER HAS BEEN HAVING ISSUES WITH THE INSULIN PUMP. CUSTOMER STATED THE DEVICE WAS BEEPING AND VIBRATING LAST NIGHT. THE DEVICE WILL DO BLOCK ON AND OFF, TURN THE SENSOR ON WHEN THE SENSOR WAS NOT USED WITH THE DEVICE. THE DEVICE HAS AN OPEN CIRCLE BY RESERVOIR ICON AND WAS UNABLE TO CLEAR IT. ALARM HISTORY SHOWED AN AUTO OFF ALARM. ALARM WAS EXPLAINED TO CUSTOMER. CUSTOMER HAD SENSOR FEATURE SET ALARM HIGH, CHANGED TO OFF. CUSTOMER STATED THE DEVICE ALERTED DURING THE DAY, UNCLEAR WHAT ALERTS IT WAS. CUSTOMER'S BLOOD GLUCOSE WAS 9MMOL/L. SELF TEST WAS CONDUCTED ON THE DEVICE AND IT PASSED. THE DEVICE MIGHT HAVE A STUCK BUTTON AND MIGHT BE CAUSE OF WHY THE DEVICE GOES IN DIFFERENT MENUS. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
509745 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 67 YR