FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4022222 · Received August 19, 2014

Report

Report Number
3004209178-2014-95745
Event Type
Malfunction
Date Received
August 19, 2014
Date of Event
July 20, 2014
Report Date
July 20, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ALARMED FOR A MOTOR ERROR DURING THE REWIND DUE TO A MOTOR ENCODER SIGNAL OUT OF PHASE. THE INSULIN PUMP HAD A CRACKED DISPLAY WINDOW, CRACKED CASE NEAR THE DISPLAY WINDOW CORNER, CRACKED RESERVOIR TUBE, SCRATCHED RESERVOIR TUBE WINDOW, CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, A STAINED ADDRESS AND SERIAL NUMBER LABEL AND A STAINED END CAP STICKER.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED MOTOR ERROR. CUSTOMER STATED THAT THE DEVICE WAS DROPPED PRIOR TO THE ALARM. CUSTOMER STATED HE DOES NOT USE THE SENSOR FEATURE AND IS UNABLE TO REWIND THE INSULIN PUMP. BLOOD GLUCOSE LEVEL IS 166 MG/DL. CUSTOMER DECLINED TO RETURN THE DEVICE. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
499605 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS A5722NASJ

Patients

Seq Age Sex Outcome Treatment
1 33 YR