FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4022221 · Received August 19, 2014

Report

Report Number
3004209178-2014-95661
Event Type
Malfunction
Date Received
August 19, 2014
Date of Event
July 20, 2014
Report Date
July 20, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT ALL THE OPERATING CURRENTS WERE WITHIN THE SPECIFICATION. NO UNEXPECTED LOW BATTERY, OFF NO POWER OR FAILED BATTERY TEST ALARM NOTED. THE INSULIN PUMP WAS MONITORED FOR TWENTY FOUR HOURS WITH MULTIPLE BASAL RATES. NO BLANK DISPLAY NOTED. THE UNIT PASSED THE ERROR TEST. NO UNEXPECTED RESTART OBSERVED. THE DEVICE WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS AND CRACKED RESERVOIR TUBE LIP. NO MOISTURE DAMAGE INSIDE THE INSULIN PUMP NOTED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP HAD BEEN TURNING OFF BY ITSELF. CUSTOMER ALSO REPORTED RECEIVING A FAILED BATTERY TEST ON THE INSULIN PUMP THE DAY BEFORE THE CALL. CUSTOMER DOES NOT SHOW ANY SIGNS OF PHYSICAL DAMAGE AND HAS NOT RECENTLY BEEN EXPOSED TO MOISTURE. BLOOD GLUCOSE LEVEL AT THE TIME OF THE CALL WAS NOT PROVIDED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
498509 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL B2723NALJ

Patients

Seq Age Sex Outcome Treatment
1 22 YR