FDA Adverse Event Malfunction Summary report: N

COULTER LH 500 HEMATOLOGY ANALYZER

MDR report key: 4014238 · Received August 18, 2014

Report

Report Number
1061932-2014-01952
Event Type
Malfunction
Date Received
August 18, 2014
Date of Event
April 29, 2014
Report Date
April 29, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042724
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE ANALYZER AND OBSERVED THE RED BLOOD CELL COUNT (RBC) AND HEMOGLOBIN FAILURE REPORTED BY THE CUSTOMER. THE FSE FOUND THE RBC APERTURE WAS LEAKING AIR. HE REPLACED THE O-RINGS ON THE APERTURE BUT THIS DID NOT RESOLVE THE ISSUE. THE FSE REPLACED THE RBC APERTURE AND RESOLVED THE ISSUE REPORTED. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED FAILING THE LINEARITY FOR THE RED BLOOD CELL COUNT (RBC) AND HEMOGLOBIN PARAMETERS ON THE CAP (COLLEGE OF AMERICAN PATHOLOGISTS) SURVEY MATERIAL WHEN USING THE COULTER LH 500 HEMATOLOGY ANALYZER. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WERE NO ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
492659 COULTER LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1