FDA Adverse Event Malfunction Summary report: N

STEALTHSTATION I7 INTEGRATED NAVIGATION SYSTEM

MDR report key: 4013625 · Received August 15, 2014

Report

Report Number
1723170-2014-00861
Event Type
Malfunction
Date Received
August 15, 2014
Date of Event
July 22, 2014
Report Date
July 22, 2014
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

NO PATIENT INFORMATION PROVIDED AS NO PATIENT WAS INVOLVED IN THIS CONCERN. SOFTWARE INVESTIGATION COMPLETED, SOFTWARE IS FUNCTIONING AS DESIGNED. RMA ISSUED. REPLACEMENT COMPUTER SHIPPED TO SITE (B)(4) 2014. NO HDD OR RAM ERRORS REPORTED. (B)(4) 2014 A MEDTRONIC REPRESENTATIVE PERFORMED A NAVIGATION SYSTEM CHECK-OUT, ALL AREAS PASSED. SYSTEM PERFORMED AS INTENDED.

Additional Manufacturer Narrative · 1

THE I/O HUB WAS REPLACED ON THE SYSTEM. SYSTEM TESTED FULLY FUNCTIONAL AFTER REPLACEMENT OF I/O HUB. THE SUSPECT SYSTEM I/O HUB WAS RETURNED AND EVALUATED. NO FAULT WAS FOUND. THE UNIT TESTED FULLY FUNCTIONAL ON ALL PORTS. AFTER REPLACEMENT OF THE I/O HUB AND THE COMPUTER NO FURTHER RELATED SUBSEQUENT ISSUES HAVE RECURRED.

Additional Manufacturer Narrative · 1

ENGINEERING REVIEW OF THE SYSTEM ERROR LOGS FOUND MULTIPLE I/O HUB ERRORS. A REPLACEMENT I/O HUB HAS BEEN SENT TO THE SITE FOR ISSUE RESOLUTION.

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE RECEIVED A REPORT FROM A SITE THAT THEIR NAVIGATION SYSTEM BECAME UNRESPONSIVE AFTER SWITCHING INTO THE SELECT PATIENT SCREEN. SYNERGY CRANIAL APPLICATION EXITED AND THEN RE-ENTERED JUST PRIOR TO THIS OCCURRING. IT WAS NOTED THAT THE SYSTEM HAD BEEN LEFT ON OVERNIGHT, AT THE NAVIGATE SCREEN. IN TROUBLE-SHOOTING, A SYSTEM RE-BOOT RESTORED NORMAL FUNCTIONALITY. THERE WAS NO PATIENT PRESENT WHEN THIS ISSUE WAS IDENTIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
489412 STEALTHSTATION I7 INTEGRATED NAVIGATION SYSTEM NEUROLOGICAL STEREOTAXIC INSTRUMENT HAW MEDTRONIC NAVIGATION, INC. I7

Patients

Seq Age Sex Outcome Treatment
1