FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4010922 · Received August 14, 2014

Report

Report Number
3004209178-2014-93740
Event Type
Malfunction
Date Received
August 14, 2014
Date of Event
July 16, 2014
Report Date
July 16, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. INSULIN PUMP HAD A CRACKED DISPLAY WINDOW CORNER, BROKEN BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP AND MISSING END CAP STICKER.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER STATED THAT THEY KEYPAD OF THE INSULIN PUMP STOPPED WORKING WHILE SHE WAS ATTEMPTING TO BOLUS. CUSTOMER ALSO REPORTED THAT THE INSULIN PUMP RETURNED A LOW RESERVOIR ALERT THAT SHE ATTEMPTED TO CLEAR, BUT WAS UNABLE TO DUE TO THE KEYPAD NOT RESPONDING. BLOOD GLUCOSE LEVEL WAS 137 MG/DL AT THE TIME OF THE CALL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
487198 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAP A4523NAPJ

Patients

Seq Age Sex Outcome Treatment
1 13 YR